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Terms Of Sevice


tivelora
Terms and Conditions
Updated June 23, 2022
By using our services, you agree to the following terms and privacy policy, which may be updated and modified from time to time. If you do not agree to these terms or privacy policy, please do not use this website.

Eligibility Requirements:
You must be 13 years of age or older to register and use our services. If you are under the legal age of majority in your state (i.e., a minor), your parent or legal guardian must agree to these terms on your behalf, and you may only access our services with the permission of your parent or legal guardian.

Privacy
We take your personal information security and privacy very seriously. We will not share, exchange, or sell your personal information to any third party outside our group of companies without your prior consent, unless otherwise stated in our privacy policy. Our privacy policy explains how we collect, use, and protect personal information and other data, and when we share it with others. You are responsible for maintaining the confidentiality of your account information, including your username and password. You are responsible for all activities that occur under your account and agree to notify us immediately of any unauthorized access or use of your account. We are not liable for any damage or loss resulting from any unauthorized access to or use of your account.

Sales Tax: We are legally required to collect sales tax in the states where we are licensed to operate. For online purchases, sales tax is calculated based on the tax rate of the state where the goods are shipped. Please note that some tax authorities require us to collect sales tax in the following situations: sales of goods only, shipping only, sales of goods and shipping, and sales of goods and shipping without sales tax.

Returns: If you are not satisfied with a purchase made online, you are welcome to return it according to our return policy. Some items, such as those marked "Final Sale," are not eligible for return or exchange. Please see our return policy for details.

Shipping: For online orders, we use several different logistics companies for shipping, including the U.S. Postal Service and FedEx. Once we hand over your order to a logistics company, we have no control over their shipping methods, times, and locations.

We currently only ship to select addresses in the U.S. and Canada. We do not currently ship to U.S. territories or Quebec.

For more information on our shipping policy, please click here.

Order Confirmation: Receiving an email order confirmation does not constitute acceptance, confirmation, or an offer to sell. We reserve the right to limit the quantity of any goods ordered without prior notice and/or refuse service to any customer for any reason that does not violate any law. Ownership of purchased goods transfers to the buyer upon shipment.

Resellers: Please note: You may not purchase our products for resale. If we determine that your purchase is for resale, we reserve the right to take any action against that purchase (and future purchases), including but not limited to restricting your access to the website, closing your user account, restricting sales, canceling orders, charging restocking fees, limiting purchase quantities, reducing your points or rewards, and/or refusing refunds or returns.

Third-Party Payments and Financing: We may offer third-party payment and financing options through the website. These third-party payment and financing options are provided by third parties, and your relationship with such third parties is directly yours. You agree that we are not liable for any loss or damage arising from any such transaction. If a dispute arises between you and any such third party, you understand and agree that we have no liability or obligation to intervene in your relationship with any third party.


Resellers: Please note that we may not purchase our products for resale. Product Availability: Product availability on our website cannot be guaranteed. If an item is out of stock when your order is processed, we will notify you by email. You can check stock availability by contacting us.

All products, services, features, and content offered through this service, including but not limited to the prices and availability of such products and services, are subject to change or termination at any time without notice and at our sole discretion. Receiving an email order confirmation does not constitute acceptance, confirmation, or an offer to sell. We reserve the right to limit the quantity of any item ordered and/or refuse service to any customer for any reason that does not violate any law, without prior notice.

Product Information, Pricing, and Price Discrepancies: Prices displayed on our website may differ from prices in physical stores. Prices may also vary between different stores. Products shown on the website may only be available in select stores in the United States. Unless otherwise stated, prices displayed on the website are quoted in US dollars. Prices marked "C$" represent Canadian dollars.

Promotional items will display the original price with a strikethrough and the promotional price listed next to it. Clearance items will be marked with a clearance label next to the product name, image, or price (may use third-party content distribution applications). Once clearance items enter clearance status, prices will not revert to the original price or increase. Please note that promotional prices and other discounts may sometimes be combined. When promotional prices and/or discounts are combined, both the original price and the promotional price will be displayed with a strikethrough, and the discounted price will be listed next to it, which will appear in your shopping cart.

Please note that while we strive to accurately represent product colors, the actual color you see may vary depending on your monitor. Furthermore, information on our website may occasionally contain typographical errors, inaccuracies, or omissions, which may relate to product descriptions, prices, and stock availability. We reserve the right to correct any errors, inaccuracies, or omissions at any time, and to change or update information without prior notice (including after you have submitted your order). If you do not wish to continue your purchase after a price or other information correction, please contact us immediately, and we will assist you with cancellation or return.

Additional Terms and Conditions Some of our services are subject to additional terms and conditions (“Additional Terms”). If Additional Terms apply to a service, we will provide these terms for your reading during your use of the service. By using the service, you agree to these Additional Terms. If you purchase our products through any third-party retailer or marketplace, these terms do not apply to such purchases, and you will be bound by other terms.

Browsing Session Information We use technology to record your browsing sessions. We use this information for quality control, customer service, fraud prevention and security, and marketing purposes.

Limitation of Liability You use the Service at your own risk. The Service and the materials and products provided in the Service are provided "as is" and "as available." To the extent permitted by applicable law, our company and its officers, employees, directors, shareholders, parent company, subsidiaries, affiliates, agents, and licensors (collectively, the "Affiliates") make no warranties, conditions, or representations of any kind, whether express, implied, statutory, or otherwise, including but not limited to warranties, conditions, and representations relating to merchantability, fitness for a particular purpose, and non-infringement, and warranties, conditions, and representations arising from the course of transactions or trade practices, except as detailed in our product warranty policy.

It is particularly important to note that, to the maximum extent permitted by applicable law, the Company and its affiliates make no representations or warranties as to the accuracy or completeness of any content provided through the Service, including any information generated by artificial intelligence (AI) and displayed through the Service or shared with you during your interaction with the Service, or the content of any services linked to or integrated with the Website. The Company and its affiliates shall not be liable for any of the following: (a) any errors, omissions, or inaccuracies in the content; (b) personal injury or property damage resulting from your access to or use of the Service; (c) any unauthorized access to or use of our servers or any personal information or user data; (d) any interruption of transmission to and from the Service; (e) any vulnerabilities, viruses, Trojans, or similar programs that any third party may distribute through the Service; or (f) any loss or damage of any kind resulting from the use of any content posted or shared through the Service.

You understand and agree that, to the maximum extent permitted by applicable law, you assume all risk of any materials or information you download or otherwise obtain through the use of this Service, and you will be solely responsible for any damages arising therefrom. Any advice or information you receive from us or through this Service, whether oral or written, does not constitute any unexpressed warranty.

To the maximum extent permitted by applicable law, we shall not be liable to you or any third party for any special, incidental, punitive, or consequential damages arising from the use of or inability to use the materials or products in our Services, even if we have been advised of the possibility of such damages. Applicable law may not permit the limitation or exclusion of liability or incidental or consequential damages, and therefore the foregoing limitation or exclusion may not apply to you. To the maximum extent permitted by applicable law, our total cumulative liability to you or any third party under these Terms, regardless of the cause of action and liability theory, shall be limited to and shall not exceed the fees you actually paid to us within twelve (12) months preceding the occurrence of the claim giving rise to such liability.

You understand and agree that we price you and enter into these Terms in accordance with the limitations of liability set forth in these Terms, which allocate risk between us and form the basis of our transaction.

External Websites
Our Services may contain links to other websites owned and operated by third-party vendors or other third parties (“External Websites”). You acknowledge that we are not responsible for the availability or content of any external website, and links to external websites do not imply our endorsement, affiliation, or control of that website. If you have any questions about these links or the content on external websites, please contact the administrator or person in charge of the relevant external website.

Other Matters In no event shall we be liable for any delay or failure to perform, in whole or in part, caused by natural disasters or other causes beyond our reasonable control.

Our failure to exercise any right or provision under these Terms shall not preclude our future exercise of such right or provision.

We may assign our rights and obligations under these Terms, including in the event of a merger, acquisition, sale of assets or equity, or as required by law.

Terms Changes We may change these Terms or other policies contained herein from time to time, such as our Privacy Policy. If we change these Terms, we will notify you by posting the revised terms on the applicable website and/or by sending you written notice by email or mail to your last known address. These changes will take effect on the date of revision shown in the revised terms. By continuing to use the Service after the revised terms are posted on the applicable website, or by accessing, interacting with, or purchasing goods from us through any of our stores, services, or other means after we send you written notice of the revised terms, you agree to the revised terms.
support@tivelora.com